JustCall

AUGUST 8, 2023

After all, it accounts for 31% of eCommerce site revenues. Source In addition to embracing the role of a recommender system, conversational AI can also unlock upselling and cross-selling opportunities. Conduct Emotional Check-ins Apart from engaging prospects and customers, conversational AI can help monitor engagement levels.

Sales 52

Sales Upselling Revenue potential Customer centricity 52

JustCall

MARCH 10, 2023

Conclude with upselling/cross-selling: “If you’re interested in <product 1>, you might also want to check out <product 2>, which offers XYZ extra.” Finally, getting desired outcomes and minimizing errors can increase revenue potential while plugging in leakages. In short, it will make your call center profitable.

Call flow 40

Call flow Contact Center Scripts Interactive Voice Response 40

SmartKarrot

MAY 19, 2022

Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential.

Revenue potential 19

Revenue potential Government Consulting Consulting 19

SmartKarrot

SEPTEMBER 26, 2022

Prioritizing expansion revenue can be one of the most effective and efficient methods to transform your business’s productivity and profitability in the long run. The two primary catalysts of expansion revenue include: Upselling- This typically involves introducing existing customers to more expansive plans and product upgrades.

SaaS 10

SaaS Upselling Metrics Customer retention 10

SmartKarrot

MARCH 31, 2021

Revenue operations helps gain traction from sales flywheels. We will now discuss everything related to RevOps, the best practices, crucial components, benefits of revenue operations, key metrics of RevOps and how revenue operations (RevOps) impacts customer success, sales, and marketing.

Upselling 10

Upselling Best practices SaaS Revenue potential 10

SmartKarrot

APRIL 24, 2020

In a nutshell, the client success manager handles the clients’ success for your company and tracks the churn metrics to reduce the business headwinds. Investment in the client relationship holds great revenue potential and it is necessary to make sure that it goes well. having a CS team that is more than four years old.

Management 11

Management SaaS Accountability Customer retention 11

JivoChat

APRIL 13, 2021

Increases revenue potential. Upsell or cross-sell customers on your offers. Live chat could nudge them to decide based on a current performance metric that might be relevant to their needs. You can also create variations to account for different nuances in customers’ questions. Lower cart abandonment rates.

Customer Service 40

Customer Service Chatbots Self service Abandon rate 40