platform 
JustCall
APRIL 2, 2021
In the healthcare industry, there is no scope for compromising patients' data. A HIPAA-compliant VoIP phone system ensures the privacy and confidentiality of patients' information. But what is HIPAA and why do you need a HIPAA-compliant VoIP phone system ? Is Your VoIP Phone System HIPAA Compliant?
JustCall
APRIL 5, 2022
In the healthcare industry, there is no scope for compromising patients’ data. A HIPAA compliant VoIP phone system ensures the privacy and confidentiality of patients’ information. HIPAA compliant calling is not a superfluous formality, but a must-have for the healthcare industry. What is HIPAA Compliance? 4 Main HIPAA Rules.
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JustCall
APRIL 7, 2021
Secure texting is of overriding importance in the healthcare industry. Traditional texting platforms do not safeguard patients' protected health information (PHI). HIPAA refers to the Health Insurance Portability and Accountability Act of 1996. But, there's a catch! Is Texting HIPAA-Compliant? Take Patients' Consent.
JustCall
FEBRUARY 17, 2022
Modern sales dialers are virtual calling platforms that work on any laptop or mobile device. Sales dialers make VoIP calls to all the selected customers in one go or one by one as per the designed algorithm. VoIP outbound calls are also made to customers getting added in real-time. How do modern sales phone dialers work?
JustCall
JANUARY 5, 2023
Tethr is artificial intelligence (AI)-enabled speech analytics technology that enables call centers and other business teams to track, analyze, and gather insights into customer conversations on a unified platform to reveal actionable insights. It works with VOIPs and VC tools to record your calls and transfer them to various CRM solutions.
Infinity
DECEMBER 11, 2019
Industry analyst, CACI, found that 22 million people managed their current accounts on their phones in 2017, in the UK alone. Most banks use a VoIP phone system in their customer call centers. Banks have had to account for those expectations. All without having to open separate accounts or operate distinct systems.
Avaya
MAY 10, 2019
Dramatic developments in communication technologies – mHealth, mobile phone apps, email notifications, online chat – have created an expectation of instant access across the consumer spectrum, including healthcare. The healthcare experience is multi-location, multi- departmental. Encore has many integration points with Avaya solutions.
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