SmartKarrot

JUNE 16, 2020

A list of Top 8 SaaS Account Management Best Practices to help you grow your existing accounts and increase revenue. #1 1 Define Key or Strategic Accounts. The ideal Account Manager should be a problem solver who is sensitive to the client’s needs and spends time and energy to make them successful.

Best practices 10

Best practices SaaS Accountability Management 10

JivoChat

JULY 3, 2022

Check out the best UI and UX design courses, and discover how you can create amazing apps and websites. . Do you want to master UI and UX best practices? You will learn to use Smart Animate in Figma, the principles of motion design, how to prototype your projects for your customers, and UI and UX best practices.

Best practices 75

Best practices Journey mapping Feedback Strategic Value 75

SmartKarrot

NOVEMBER 8, 2022

Support the Business of Law sales teams (both new business and account management) throughout the new client and renewal sales cycles. Director of Customer Success, you will Establish and adhere to best practices in SaaS Customer Success. Apply here: [link]. Recruit, hire, mentor and coach Customer Success team members.

Coaching 19

Coaching Customer advocacy SaaS Strategic Value 19

CSM Practice

OCTOBER 7, 2019

At CSM Practice , we create playbooks that are well defined based on best practices for our clients. To scale your customer success team, I recommend going through these three (3) steps: 1) Optimize your account segmentation. Account Segmentation. 2) Document step-by-step customer success playbooks.

Accountability 40

Accountability Strategic Value Consulting Consulting 40

CSM Practice

FEBRUARY 20, 2020

Advanced health score includes a dashboard to track the CSM in charge of making the customer healthy, their progress, and the health trends of the account. Value; Prove quantitative and strategic value delivered. About CSM Practice. It applies predictive analysis around the score for different customer attributes.

Analytics 52

Analytics Customer centricity Metrics Accountability 52

SmartKarrot

DECEMBER 29, 2020

Apply here: [link] Role: Senior Manager – Customer Success Location: Remote, OR, United States Organization: Nuance Communications As a Senior Manager – Customer Success, you will be accountable for leading the CS team to build and maintain relationships across customer decision-makers and influencers, including at the C-Suite level.

Best practices 10

Best practices Strategic Value Accountability Coaching 10

SmartKarrot

JUNE 18, 2021

Adopt, help manage customer success best practices and methodologies for successful engagements throughout the customer lifecycle. Manage all aspects of client onboarding, including gathering information from customers, conducting webinar trainings and initial account setup. Hire, mentor, and train customer success team.

Strategic Value 10

Strategic Value Finance Best practices Upselling 10