AWS Machine Learning

JANUARY 26, 2024

The goal of this post is to empower AI and machine learning (ML) engineers, data scientists, solutions architects, security teams, and other stakeholders to have a common mental model and framework to apply security best practices, allowing AI/ML teams to move fast without trading off security for speed.

Best practices 123

Best practices Government Engineering Accountability 123

Certified Languages International

JANUARY 29, 2024

As communities continue to diversify, the demand for Spanish interpreter services in healthcare, legal services, banking, insurance, and other industries continues to rise. Video works best for more complex discussions like insurance claims, legal proceedings, banking needs, and healthcare diagnoses.

Banking 40

Banking Healthcare Best practices Education 40

Global Response

JANUARY 31, 2024

The Health Insurance Portability and Accountability Act (HIPAA): HIPAA applies to call centers handling healthcare information , and ensures that patient’s data is protected. Incorporate real-life scenarios and role-playing exercises into training. call centers.

Call Center 62

Call Center Telemarketing Government Healthcare 62

inmoment

MAY 14, 2020

With the spread of the COVID-19 virus, healthcare is right at the center of nearly every conversation. Many consumers are asking questions about their own healthcare coverage. Participants received exercise DVDs and resistance bands, food scales, and other weight loss support items. What should I do if I start to be symptomatic?

Healthcare 52

Healthcare Chief Customer Officer Metrics Call Center 52

SmartAction

MAY 6, 2019

This is the third of a five-part blog series that outlines the Five Best Practices for AI Self-Service Without Compromise. Best Practice #3: AI Without Data is Like a Race Car Without Fuel. Phone number is a very powerful data point because virtual agents can match it to an account and offer personalized experiences.

Self service 44

Self service Virtual Agent Best practices Contact Center 44

SmartAction

MAY 6, 2019

This is the third of a five-part blog series that outlines the Five Best Practices for AI Self-Service Without Compromise. Best Practice #3: AI Without Data is Like a Race Car Without Fuel. Phone number is a very powerful data point because virtual agents can match it to an account and offer personalized experiences.

Self service 40

Self service Virtual Agent Best practices Contact Center 40

AWS Machine Learning

SEPTEMBER 1, 2023

Each business unit has each own set of development (automated model training and building), preproduction (automatic testing), and production (model deployment and serving) accounts to productionize ML use cases, which retrieve data from a centralized or decentralized data lake or data mesh, respectively.

Engineering 104

Engineering Accountability Construction APIs 104