SmartKarrot

DECEMBER 14, 2022

Assist in meeting channel partner financial and KPI objectives through remote support and occasional in-market support. Improve customer service quality results by studying and evaluating processes. You will be the key point of contact for UK accounts. manage the technical support team. Apply here: [link].

Customer advocacy 19

Customer advocacy Technical Support Benchmark Coaching 19

SmartKarrot

APRIL 5, 2022

As an Enterprise Customer Success Director, you will build and manage trusted relationships across a small portfolio of accounts to secure the partnership and commitment to strategic customers. Work collaboratively with FullStory’s account team and executives. Role: Customer Success Manager. Apply here: [link].

Brand ambassadors 19

Brand ambassadors Customer advocacy Customer retention Enterprise 19

SmartKarrot

NOVEMBER 11, 2021

Role: Senior Director, Customer Success Location: Remote, New York, NY, US Organization: Culture Amp As a Senior Director of Customer Success, you will execute and optimize the customer journey for the North America (NA) Named Accounts segments establishing a scalable strategy for driving adoption and growth across the customer base.

Customer advocacy 19

Customer advocacy Technical Support Consulting Consulting 19

SmartKarrot

DECEMBER 3, 2021

Analyze key account statistics and performance metrics to identify pain points and educate clients to drive campaign improvement. Liaise with supporting teams (technical support, professional services, billing, and more) on behalf of the clients. Manage a large book of business and be accountable for high renewal rates.

Customer advocacy 19

Customer advocacy Technical Support Education Finance 19

SmartKarrot

OCTOBER 13, 2022

As a customer advocate, you will also partner with internal teams outside of Customer Success such as Product, Sales, Support, Engineering, and Marketing.? Create long-standing partnerships that result in customer advocacy.? Develop and maintain client relationships to help drive revenue growth.

Customer advocacy 19

Customer advocacy Technical Support Feedback Engineering 19

SmartKarrot

FEBRUARY 8, 2021

Develops deep relationships with a wide range of partners at the customers (from executives to project managers), learn what their most important strategic priorities are, and ensures we deliver these outcomes. Create and accelerate customer’s growth plans. Be a true proponent of customer advocacy.

Consulting 10

Consulting Consulting Upselling Customer advocacy 10

SmartKarrot

MARCH 8, 2022

She is a coach who focuses on personal development, relationship building, success planning, customer engagement and retention, and customer journey. Currently, she’s the Customer Success and Customer Support Manager at Ascent Cloud, Ashna has experience of over 7+ years in Customer Success and Account Management.

Chief Customer Officer 21

Chief Customer Officer Coaching Customer centricity SaaS 21