features 
Hodusoft
NOVEMBER 27, 2022
Boost Your Sales with Telemarketing Software In today’s digitally connected world a whopping 92% of customer communications still happen through business phones. The quality of your customer service relies on how effective your telemarketing efforts are. What is telemarketing software?
JustCall
FEBRUARY 17, 2022
Want to ramp up to more than 100 cold calls in a day with a powerful sales dialer? Well, we know how difficult it gets to meet sales quotas, when you’ve got to deal with the mess of finding lead numbers, then dialing them manually, and ending up on a dial tone. What is a Sales Dialer? How do modern sales phone dialers work?
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Calltools
JANUARY 22, 2020
By avoiding the following telemarketing practices, you can reduce the risk of your numbers being flagged. Connection rates: Improving your lead list can help to reduce the number of calls you make that do not connect your agent to a decision maker. Thus leading to a downward spiral of calls that don’t result in sales.
Hodusoft
NOVEMBER 29, 2022
A feature-rich call center software makes their life relatively simple. Moreover, security compliances and security features serve as a protective layer for businesses for saving them from malicious cyber attacks. Simplifies call and contact management Call routing, ACD, and queue management feature streamlines call management.
aircall
MAY 14, 2021
Sales and support agents don’t have to wait for someone to answer the call or a machine to pick it up. Predictive dialers are efficient tools for sales and support. An auto dialer uses predictive dialing to make calls while a sales or support agent finishes up a call. Employees had to press a key to initiate the features.
Calltools
JUNE 28, 2023
By offering a call-back method, expect customers to feel less frustrated, reduce abandonment rates, increase first-contact resolutions, and spread out calls to avoid high-pressure hours when your contact center receives the most requests. Take advantage of software that directs callers to the appropriate agents!
aircall
AUGUST 18, 2021
After all, you don’t want to overhaul your processes just to integrate new software or pay a lot of money for features you’re never going to use. At a call center , it refers to recording past conversations between customers and agents for sales and marketing purposes such as: Qualifying leads. What Is Call Recording Software?
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