Checking in on the South African BPO Industry
Outsource Consultants
OCTOBER 25, 2023
In 2021, the South African government signed a global business services (GBS) master plan to bring 500,000 new jobs to the country by 2030. It may take time for the country to build infrastructure to accommodate the rising need for power, but call centers in the region are uniquely prepared for power outages.
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