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Checking in on the South African BPO Industry

Outsource Consultants

South Africa has long been a popular outsourcing destination for European companies due to its proximity, cost-effectiveness, and skilled workforce. However, US companies over the last few years are seeing the strong potential of outsourcing to South Africa.

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Employee engagement trends that lead to company growth!

Call Experts

By the year 2030, almost 75% of the workforce will be millennials. Benefits of a Call Center: Healthcare and Medical Practice. Our Answering Service Handles Your Office Calls . 4 Strategies to Outsource Telephone Triage . Top Interview Questions for Call Center and Answering Service. Free your Phone!

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The New BPO Choice: African Countries for Offshore Outsourcing

Outsource Consultants

If your company isn’t currently feeling the sting of rising outsourcing costs, consider yourself incredibly lucky. Likewise, nearshore BPO providers became more popular – and costly – as demand spiked due to more companies replacing their domestic call centers with less expensive Latin American providers.