Anexa BPO

JANUARY 3, 2021

As businesses look to improve the way they function, those who pay special attention to their Unique Selling Point (USP), while outsourcing certain tasks will be rewarded. While the current global landscape has undoubtedly increased the need for outsourcing, its popularity among business owners has been growing for several years.

outsourcing 52

outsourcing Business Process Outsourcing Telemarketing Customer retention 52

Anexa BPO

SEPTEMBER 5, 2021

And as the world continues to emerge from the debilitating effects of COVID-19, one thing is abundantly clear: the siloed environments of sales, marketing, opps (other people’s platforms) and IT are over. By 2027, it’s projected that social commerce will account for $604 billion in sales. CX: Star this one!

outsourcing 40

outsourcing Bilingual agents Customer centricity Outbound sales 40

Dialer 360

JUNE 22, 2023

The global call center market is projected to reach a value of USD 496.9 billion by 2027, providing ample opportunities for growth and expansion in Jamaica. Labor costs in Jamaica are significantly lower as compared to other English-speaking countries, making it an attractive destination for outsourcing call center operations.

Call Center 39

Call Center Telecommunications Interactive Voice Response outsourcing 39

SmartKarrot

SEPTEMBER 20, 2022

Introduction to Enterprise Software in SaaS Market. The enterprise software market is overgrowing and is expected to reach $1 trillion (about $3,100 per person in the US) by 2022. The growth of this market has been driven by the increasing demand for digital transformation across all industries. Like what you are reading?

SaaS 10

SaaS Enterprise Healthcare CRM 10

Anexa BPO

FEBRUARY 15, 2022

Get creative : to capture attention and build loyalty, your marketing and messaging must be compelling, fresh and on point. Predictions are that social commerce will drive $604 billion in sales by 2027. Moving forward, how will you define and refine your business strategies to capture your share of the e-commerce market?

outsourcing 52

outsourcing Marketing Personalization Sales 52

Select VoiceCom Blog

MARCH 1, 2023

With customers worldwide becoming more and more tech-savvy every year, companies are looking for ways to become more reachable, ensuring that their market sees them as dependable brands that can keep up with their demands. Prevents opportunity losses Calls are sales opportunities that you don’t want to miss. billion by 2027.

Customer Service 52

Customer Service Self service Wait times Chatbots 52

JustCall

AUGUST 18, 2022

Given this rampant popularity, it should come as no surprise that the VoIP market is slated to grow at a CAGR of 15% and achieve a valuation greater than USD 95 billion for the forecast period 2021 to 2027. The provider could be your in-house team, or the service can be outsourced to experts. Do Not Disturb (DND).

voip 52

voip Interactive Voice Response outsourcing Engineering 52