Taylor Reach Group
NOVEMBER 1, 2019
The US-based client provides customer care and account receivables management services to some of the most respected companies nationwide, including many Fortune 500 companies. We understand outsourcing. Taylor Reach principals have decades of experience building, running, operating and selling outsource BPO services.
Quality Contact Solutions
DECEMBER 23, 2021
Since its inception in 2003, the Do Not Call Registry , and the set of rules associated with it has been a big focus for most companies making outbound dials. Rich also manages accounting, human resources and the administrative staff, ensuring all team members are aligned to support the QCS team as they work toward achieving client goals.
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Robert Davis
APRIL 5, 2018
both in-house and outsourced, rose from fewer than 80,000 to 565,000. In 2003, the FTC established the National Do Not Call (DNC) Registry to give consumers a choice about whether they wanted to receive unsolicited sales calls from telemarketers. million, according to the Ad Age Encyclopedia of Advertising. Completion rates.
Robert C. Davis and Associates
APRIL 5, 2018
both in-house and outsourced, rose from fewer than 80,000 to 565,000. In 2003, the FTC established the National Do Not Call (DNC) Registry to give consumers a choice about whether they wanted to receive unsolicited sales calls from telemarketers. million, according to the Ad Age Encyclopedia of Advertising. Completion rates.
DMG Consulting
APRIL 16, 2019
million in 2003 to approximately $1.7 As contact centers are people-intensive organizations where agents account for approximately 65 percent to 75 percent of departmental costs, it makes sense that businesses are looking for ways to reduce their dependence on live agents and help them be more productive.
Anexa BPO
JULY 26, 2022
Medicare Advantage companies (which lets seniors choose benefits through private insurance companies) have grown exponentially since the Medicare Modernization Act was passed in 2003 and have seen enrollment explode. An accredited BPO outsourcing company like award-winning Anexa can support this kind of evolution.
Netomi
JANUARY 5, 2022
Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. In 2003, her book Starting an eBay Business For Dummies appeared on the BusinessWeek list of best-selling paperback business books.
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