Comm100

JANUARY 5, 2022

Over the years, SaaS developers have worked with businesses to increase the efficacy and security of this vital customer service channel: most of today’s live chat providers offer some level of password protection and data encryption to help companies manage sensitive data. Custom routing . High security standards .

Government 82

Government CRM SaaS Marketing 82

SmartAction

FEBRUARY 11, 2020

That’s why every SmartAction solution bundles robust end-to-end CX services with our SaaS offering, so we can step in as a real partner who is responsible for the bottom-line savings and CX that was promised.”. Customer Quotes. About SmartAction.

Virtual Agent 57

Virtual Agent Self service Enterprise SaaS 57

SmartKarrot

APRIL 13, 2020

SaaS companies have transformed the way global businesses work. Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020.

SaaS 19

SaaS Engineering APIs Analytics 19

Sykes

SEPTEMBER 29, 2020

Senior Client Services Director, SYKESHome. SYKESHome veteran Donette Feliciano launched her career as a customer service agent 17 years ago. She started at SYKES as a customer service representative, and in just four months, was promoted as a subject matter expert (SME). ” Donette Feliciano. ” mantra.

Accountability 98

Accountability Coaching Education Telecommunications 98

Sykes

SEPTEMBER 29, 2020

Senior Client Services Director, SYKESHome. SYKESHome veteran Donette Feliciano launched her career as a customer service agent 17 years ago. She started at SYKES as a customer service representative, and in just four months, was promoted as a subject matter expert (SME). ” Donette Feliciano. ” mantra.

Accountability 98

Accountability Coaching Education Telecommunications 98