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A Shopping Checklist to Find the Best Live Chat Providers for Government Websites

Comm100

Over the years, SaaS developers have worked with businesses to increase the efficacy and security of this vital customer service channel: most of today’s live chat providers offer some level of password protection and data encryption to help companies manage sensitive data. Custom routing . High security standards .

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Celebrating Global Diversity Month: Stories of Women From SYKES

Sykes

Senior Client Services Director, SYKESHome. SYKESHome veteran Donette Feliciano launched her career as a customer service agent 17 years ago. “Since joining Qelp, I’ve grown tremendously both personally and professionally. Keelia began her career as a customer service agent “eight wonderful years ago.”

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Celebrating Global Diversity Month: Stories of Women From SYKES

Sykes

Senior Client Services Director, SYKESHome. SYKESHome veteran Donette Feliciano launched her career as a customer service agent 17 years ago. “Since joining Qelp, I’ve grown tremendously both personally and professionally. Keelia began her career as a customer service agent “eight wonderful years ago.”