Beyond Philosophy

DECEMBER 6, 2019

When I started Beyond Philosophy back in 2002, I could ascertain whether a company was customer-focused or not right away. Ensure that you take that into account when you make these decisions. One of the best practices I ever saw in an organization was having the top team deal with customer complaints.

Customer centricity 428

Customer centricity Airlines Consulting Consulting 428

AWS Machine Learning

OCTOBER 6, 2023

User preference alignment – By taking into account a user profile that signifies user preferences, potential recommendations are better positioned to identify content characteristics and features that resonate with target users. He supports strategic customers with AI/ML best practices cross many industries.

Personalization 109

Personalization Engineering Construction Transportation 109

GetFeedback

JANUARY 6, 2020

Winning CX initiatives were also much more proficient at a number of journey mapping best practices, including: developing personas, developing future state maps, including emotional factors, basing maps on solid research (e.g. Examples might include shoppers at a store, a personal banking account, or cell phone service.

Journey mapping 78

Journey mapping B2C B2B Surveys 78

JustCall

APRIL 18, 2023

An Overview of MMS in Numbers To understand the world of opportunities presented by MMS messaging, let’s consider the following figures: Unlike SMS messaging, which was introduced in the 1980s, MMS is a fairly new technology that debuted in 2002 and became mainstream only around 2004-2005. billion MMS messages were sent globally in 2016.

voip 52

voip Marketing Feedback Enterprise 52