2001, Best practices and SaaS - Customer Contact Central

Twenty Three Influencers in Field Service Management to Follow in 2023

TechSee

JANUARY 25, 2023

link] Scott VerBracken, VP Automotive Services Scott began his career with AAA ACG (The Auto Club Group) in 2001. Rick has more than 15 years experience in B2B and SaaS software marketing across a diverse group of start-up, growth stage and enterprise companies. link] What Do You Get Out of This Field Services Influencers List?

Automotive

Automotive Management Enterprise B2B

CS in Conversation: Focus on Adoption to Demonstrate the Need for Customer Success

Amity

NOVEMBER 25, 2014

And like the pioneers in marketing, there is a lot we can learn by revisiting how the pioneers in Customer Success, like Paul Teshima, realized why helping customers succeed was integral to SaaS success and in doing so, shaped this discipline. I recognized that in SaaS you had to have a more pervasive accountability to the customer.

SaaS

SaaS Chief Customer Officer Upselling Accountability

Customer Contact Central

Twenty Three Influencers in Field Service Management to Follow in 2023

CS in Conversation: Focus on Adoption to Demonstrate the Need for Customer Success

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