CSM Magazine

JANUARY 9, 2019

A new report lifts the lid on the top issues causing blocks to successful remote working – at a cost estimated to represent as much as $20,000 (£15,800) per worker for some firms. The consequence of each failure incident can result in up to 100 minutes in lost productivity or 23 per cent of a daily shift, a SOTI report states.

Technology 40

Technology Wireless Transportation Healthcare 40

NobelBiz

FEBRUARY 2, 2021

And above all, how can remote agents for new agents be successful? Technology is a Key Component to Successful Training for Call Center Agents 1. Working remotely is not a source of great change for your processes as long as you are equipped with the right work tools. A Strong Positive Culture is a Must 1.

Call Center 52

Call Center First call resolution Abandon rate Contact Center 52

JustCall

APRIL 3, 2023

However, owing to the various aspects involved in managing a team, such as the cultural differences, working style, etc. Working together poses other benefits such as: Benefits of Team Collaboration What the Data Tells Us 1. Yet another major reason for the same is the ineffective distribution of collaborative work.

Morale 40

Morale Feedback Management Personalization 40

Spearline

SEPTEMBER 23, 2021

The technology has driven efficiencies, reduced considerable costs and more recently these services have become notable as eco-friendly alternatives to traditional travel that has supported face-to-face business interaction. Teleconferencing can only work flawlessly when it’s properly supported on both an infrastructure and a user level.

Wireless 75

Wireless voip Feedback Technology 75

Spearline

AUGUST 27, 2020

With COVID-19 still affecting the vast majority of businesses across the globe, causing most workers and agents to remote work, the need for teleconferencing has risen tenfold. Teleconferencing can only work flawlessly when it’s properly supported on both an infrastructure and a user level. Problems on the call.

voip 96

voip Wireless Feedback Technology 96

JustCall

JUNE 29, 2022

A digital PBX phone system is a type of telephone system that connects an office to the PSTN using VoIP technology. A cloud-based PBX phone system has all the same features as an on-site model, but it runs from a remote location instead of being installed at your business site. Meaning, it works on a remote server.

voip 52

voip Education Sales Technical Support 52

Spearline

OCTOBER 10, 2019

The technology has driven efficiencies, reduced considerable costs and more recently these services have become notable as eco-friendly alternatives to traditional travel that has supported face-to-face business interaction. Teleconferencing, video- and web-conferencing have changed the way businesses communicate and collaborate.

voip 53

voip Wireless Telecommunications Feedback 53