Alliander Uses Visual IVR to Improve Millions of Interactions
Uniphore
AUGUST 6, 2021
Alliander Uses Visual IVR to Improve Millions of Interactions. Almost immediately after the launch of Visual IVR on our national line, the number of calls reaching agents has reduced tangibly. Almost immediately after the launch of Visual IVR on our national line, the number of calls reaching agents has reduced tangibly.
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