Call Flow in a Contact Center: All You Need to Know
JustCall
MARCH 10, 2023
Conclude with upselling/cross-selling: “If you’re interested in <product 1>, you might also want to check out <product 2>, which offers XYZ extra.” Finally, getting desired outcomes and minimizing errors can increase revenue potential while plugging in leakages. Farewell: “Thank you. Have a nice day!”
Let's personalize your content