JustCall

MARCH 16, 2021

JustCall is a leading product of SaaS Labs , a digital product company that builds B2B products for businesses around the world. JustCall users can view live call activity, call analytics, service level analytics, number & team analytics, and a lot more! Interactive Voice Response (IVR).

Interactive Voice Response 69

Interactive Voice Response Biotechnology Analytics call center software 69

Callminer

MAY 2, 2018

Hosted software also is referred to as software as a service (SaaS) or cloud software, if the servers are virtualized. And, hosted call center software offers the benefit of seamless scalability, meaning your service level can be easily adjusted up or down based on current business demand.

call center software 140

call center software Call Center Best practices call center solutions 140

OctopusTech

MARCH 1, 2023

Inbound call centers can be configured to address a wide variety of a brand’s sales, marketing, and customer service needs. Interactive voice response (IVR) systems can automate common tasks to remove the need for customers to have to speak with an agent altogether, like checking account balances and paying bills.

Interactive Voice Response 62

Interactive Voice Response Call Center Gamification Schedule adherence 62

JustCall

MARCH 9, 2023

Such solutions help your business deliver quicker and higher quality services to customers without engaging too many call agents. Contact Center Software SaaS contact centers (cloud-based) also help you establish a calling facility with remote agents and completely eliminate the need for a physical space to house all your equipment.

Contact center software 52

Contact center software Contact Center call center software contact center solutions 52

JustCall

APRIL 12, 2023

Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc.

Real estate 52

Real estate Interactive Voice Response CRM Call Center 52

Spearline

JUNE 18, 2019

In addition to agent-customer conversations, voice analytics, voice-bot call flows, and true interactive voice response (IVR) have a fundamental need for good audio. Proactively manage carriers to ensure a consistently high-quality service and monitor adherence to service level agreements (SLAs).

Telecommunications 40

Telecommunications Interactive Voice Response Call Logging Call flow 40

Spearline

JUNE 18, 2019

In addition to agent-customer conversations, voice analytics, voice-bot call flows, and true interactive voice response (IVR) have a fundamental need for good audio. Proactively manage carriers to ensure a consistently high-quality service and monitor adherence to service level agreements (SLAs).

Telecommunications 40

Telecommunications Interactive Voice Response Call Logging Call flow 40