Quality Contact Solutions

JULY 26, 2018

When our company first started working with associations and membership renewals telemarketing, I was a bit surprised to learn that placing telephone calls to renew professional individual memberships must comply with all telemarketing regulations. Calls to wireless or VoIP phone numbers. By Angela Garfinkel, President.

Telemarketing 53

Telemarketing Wireless voip Automotive 53

Global Response

FEBRUARY 26, 2024

A medical call center specifically supports the healthcare industry. Compliance with regulations : Medical call centers must comply with regulations governing healthcare, data protection, and patient rights. Medical answering services : By outsourcing to a call center , healthcare providers can offer 24/7 answering services.

Best practices 62

Best practices Call Center Healthcare Education 62

OctopusTech

SEPTEMBER 13, 2023

Choosing to outsource call center services is one of the best decisions a company can make as it helps to focus on the core business activities. Although it can be a cost-effective solution to partner with call center providers, knowing the cost of outsourced call center companies is one of the major factors that shouldn’t be ignored.

outsourcing 62

outsourcing Call Center Finance Contact Center 62

Global Response

FEBRUARY 13, 2022

BPO call centers: what are they and how can they help your business? Is your business growing exponentially lately—or do you wish it was? A BPO call center can provide huge benefits for your business, while also being more cost-effective and freeing up time and resources within your internal team.

Call Center 62

Call Center outsourcing Business Process Outsourcing Telemarketing 62

Global Response

FEBRUARY 13, 2022

Call centers are a staple customer service resource for businesses large and small—and demand is growing. And how can you find the right one for your business? Some of the main services a call center may offer includes: Provides (potentially 24/7) customer service by phone. What Is a Call Center? An In-Depth Look.

Call Center 62

Call Center Interactive Voice Response outsourcing Contact Center 62

Hodusoft

JULY 16, 2021

Customer service is an integral part of the business. In the time of online retail and social media, most businesses realize the hidden value in customer service and its positive correlation to business success. Many global companies are now focussing on ramping up their customer service business, due to a spike in demand.

Contact center software 52

Contact center software Contact Center Call Center Interactive Voice Response 52