Contact Center of the Future Part 3 - Managers
Eckoh
JANUARY 31, 2020
The Contact Center of the Future will be a finely-tuned machine – using real-time data to optimize experiences. In this third instalment in our series, Ashley Burton, Head of Product at Eckoh, explores the future for Managers. Managers can then see the results as they happen. So who’s at the controls?
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