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Best Employee Engagement Software & Tools

ProProfs Blog

Modern employees today are looking beyond just a 9-to-5 job. Following this trend, employee engagement has quickly become a popular metric to gauge work satisfaction, employee productivity, and, eventually, business growth. . We will explore the 20 best employee engagement software in 2021 and compare their features.

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Financial Services and Gamification: Train, Motivate & Retain

Noble Systems

To address these challenges, many financial services firms are turning to Gamification. From onboarding and product launches to regulatory compliance and ongoing training and coaching, gamification makes learning new information fun and engaging. Gamification can be used by banks, lenders, and other financial institutions to: 1.

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How Gamification Can Help Call Centers Operate More Efficiently

Playvox

At Playvox, we believe that gamification is just using data in a useful and smart way to drive people’s behaviors for the better. You’re probably familiar with one of the most famous examples: the gamification of physical movement in Just Dance , a video game that encourages players to imitate an animated dancer on the screen.

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[Webinar] 5 Proven Methods to Optimize Agent Productivity and Reduce Attrition, with Five9

Liveops

Watch the full webinar here. . Engaging with your team on a regular and frequent basis allows you to get a pulse check on their productivity and overall sentiment. Try not to align employee happiness with employee engagement. Give your agents time to adapt. “It really starts with the right individual.

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Game On! Using Gamification to Increase Performance and Employee Retention

Speaker: Casey Kostecka, Convergent

Gamification is still a hot topic within the contact center world. Most contact center leaders understand the appeal of incorporating game mechanics into their operations and can visualize the excitement and subsequent employee engagement the games will promote. June 12th / 11:00am PT / 1:00pm CT / 2:00pm ET

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Seizing the Digital Future in Customer Experience Transformation 

COPC

Personalized Agent Training The adoption of digital gamification is a major component of this change. According to The Tech Report’s Gamification Statistics and Facts , 70% of the 2000 leading companies actively use gamification. This approach moves away from traditional methods, making training more engaging and interactive.

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[Webinar w/Five9] 5 Proven Methods to Optimize Agent Productivity and Reduce Attrition

Liveops

Watch the full webinar here. . Engaging with your team on a regular and frequent basis allows you to get a pulse check on their productivity and overall sentiment. Try not to align employee happiness with employee engagement. Give your agents time to adapt. “It really starts with the right individual.

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Future-Proof Your L&D With New Tech and Gamification

Speaker: Karl Kapp, Ed.D., Professor of Instructional Design and Technology

In this exclusive webinar with Dr. Karl Kapp, you'll learn how to make intelligent, informed decisions for your organization's future by looking to the convergence of technology, learning, and business needs. We all know that L&D organizations need to be ready for the future, but what does being future-proof actually look like?