Sun.Apr 10, 2022

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How to improve service level in your call center

Callminer

Improving service level in your call center means aligning your technology and actions with your objectives. Read this blog to understand where you currently stand, what's needed to improve and more.

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Contact centers can now test numbers in 76 countries

Spearline

Until 2009, contact centers and other organizations had to rely on relatives abroad or holidaymakers to call their overseas numbers to make sure they were working and that the line was of sufficient quality to hold a conversation. This was far from a foolproof system, so a cloud-based SaaS solution was developed by Spearline for multinational organizations to test numbers in almost 80 countries, and growing, around the world.

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How to Add Ads to Your Website

JivoChat

Do you want to invest in new ways to monetize your pages? With just a few steps, it’s possible to learn how to add ads to your website using Google AdSense. The more traffic you have, the better the chances to get a high profit on ads. Enjoy your website visibility to increase your revenue. What is Google AdSense? One of the main platforms to use when it comes to how to add ads to your website is Google AdSense.

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The community supports our business; we support our community!

NobelBiz

What would a business do without its community? Have you ever thought about this? The community you’re operating in is what your business might call “home”. It creates a physical place where people can find you. It gives you the resources you need to run your business, from the electricity you consume to the people you hire to work for you. But you?

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Reimagine Your Communications With A Unified Platform

Cut complexity and boost efficiency while empowering your customers with Nextiva's unified communications platform. Nextiva streamlines workflows and centralizes customer interactions, all while simplifying business collaboration, increasing productivity, and reducing employee burnout.

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Contact can now test numbers in 76 countries

Spearline

Until 2009, contact centers and other organizations had to rely on relatives abroad or holidaymakers to call their overseas numbers to make sure they were working and that the line was of sufficient quality to hold a conversation. This was far from a foolproof system, so a cloud-based SaaS solution was developed by Spearline for multinational organizations to test numbers in almost 80 countries, and growing, around the world.

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Episode #14 – How to Get Leadership to See Your Value at Work

Russel Lolacher

In this episode of Relationships at Work, host Russel Lolacher talks about how to get leadership to see your value – whether it’s executive or anyone with influence in your organization. You have more power than you know. After a recent experience where an employee diminished themselves and their influence within their organization, Russel shares how that is the wrong outlook and the steps you can make to improve how your value is perceived at work.

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