Global Response

JANUARY 31, 2024

Plus, many in-house IT departments are not trained to deliver support for completely virtual work environments. That’s precisely why so many companies are outsourcing tech support. Let’s look into the benefits and challenges of outsourcing remote work tech support to understand it better.

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Global Response

DECEMBER 21, 2023

Can help desk outsourcing really make a difference on customer satisfaction? Whether you get tons of help desk requests or just a few, dealing with them often causes a lot of frustration to your customers—which is compounded if they can’t get quick and efficient resolution.

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Vcaretec

JULY 18, 2023

It's a wise move to decide to call center outsourcing solutions so you can maintain your attention on what matters most—running your business! If you're not careful, outsourcing could cause you more problems than it's worth. Together, they can support the success of your outsourced project. Be Clear Clarity is crucial.

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OctopusTech

SEPTEMBER 9, 2023

Have you ever dialed a customer support number and found that the person at the other end lives halfway across the globe? This is where call center outsourcing plays a major role. Do you know that call center outsourcing services are one of the top choices of developing countries like Europe and America?

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OctopusTech

JANUARY 14, 2021

Outsourcing Customer Services to BPOs helps the EduTech sector to generate more leads and handle the business hassle-free. Along with the customer support services over voice, call centers also help with the customer support services over chat and email along with several other business solutions.

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Global Response

JULY 10, 2023

This has only grown since the Covid-19 pandemic both increased the desire and need for outsourcing, as well as the rise in work-from-home and remote working setups which has increased the number of BPO agents in the Philippines. Aside from the above, the Philippines offer four main advantages for call center outsourcing.

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Blueship Call Center

JULY 7, 2023

Whether you like it or not, customers are the heartbeat of your business, therefore providing excellent outsourced customer care services is crucial to its success. Businesses can benefit from the reputation for providing exceptional customer service by outsourced answering services.

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