JustCall

APRIL 3, 2024

Reports highlight that 83% of callers would avoid a company after a bad brush with the company’s IVR system. This blog unlocks the secrets of using IVR automation with JustCall to handle high call volume with ease and free up your agents for what matters most! It can prompt individuals to voice their concerns or seek resolution.

Sales 52

Sales Interactive Voice Response Abandon rate Wait times 52

Playvox

OCTOBER 19, 2021

Hubspot found that 90% of consumers rate an immediate response as “important” or “very important” for customer service issues. And if you use a modern interactive voice response (IVR) system, it likely has self-service capabilities that you can leverage. Degraded customer experience.

Contact Center 73

Contact Center Management Agent burnout Interactive Voice Response 73

JustCall

APRIL 5, 2023

Multi-level IVR present for Premium plans and above IVR is available Not Available Available AI-Agent trainer is available with Premium and Custom plans Offers AI-Agent trainer Offers call transfer features Call transfer feature is available Offers call queue features Call queue is available Call tagging is available.

Interactive Voice Response 52

Interactive Voice Response Virtual Agent Multichannel voip 52

JustCall

FEBRUARY 6, 2023

Minimal Downtime Human error, digital intrusion, natural disaster – despite these unwelcomed events, your call center will still be in action if your customer-facing interactions occur via the cloud. You can, for instance, easily monitor every call with a CRM platform like Salesforce or HubSpot. Why Choose RingCentral?

voip 52

voip Interactive Voice Response CRM Contact Center 52

JustCall

FEBRUARY 5, 2023

Integration Another key factor to keep in mind when choosing a business texting app is to choose one that seamlessly integrates into your existing CRM and other infrastructure. JustCall is easily scalable and seamlessly integrates with 100+ CRM software. (So,

Interactive Voice Response 52

Interactive Voice Response CRM Sales Marketing 52

JustCall

JANUARY 2, 2020

With 2020 close at hand, we at JustCall are excited about all the upcoming updates and integrations. We were able to bring multiple feature updates around JustCall and its integrations. We also launched some new CRM, sales intelligence and marketing automation integrations. Integrations that went live in 2019: .

CRM 52

CRM Analytics Surveys Accountability 52

aircall

OCTOBER 11, 2022

Log the activity in your CRM. Instead, here’s an approach we use that we picked up from these Hubspot time-management tips that focus on task grouping. Dial each prospect and leave a tailored voice message according to your research. Log the activity in your CRM and move onto the next prospect. Create a followup reminder.

Customer centricity 118

Customer centricity CRM Sales Analytics 118