ShepHyken
DECEMBER 3, 2021
He shares the four key areas that lead to elevated customer experiences while growing rapidly. In April 2021, I had the honor of becoming the chief executive officer of Xpress Global Systems (XGS), a trucking company that specializes in transporting flooring products across all 50 of the United States.
Call Design
MAY 12, 2021
“This merger will combine two of the leaders in the customer experience space into a major unified force for innovation and growth,” said Patrick Dennis, President & CEO of Alvaria. “Our This should be welcome news to enterprise customers worldwide.”. We are so excited to embark on this next stage of our corporate development.”.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ViiBE Blog
JANUARY 19, 2022
Companies were clueless about how such massive customer service teams which worked exclusively in offices with fixed desktop systems could work from home. Such incidents can easily result in customer churn. A CRM system powered by visual support can facilitate better collaboration among employees as well as automate it.
Call Design
MAY 12, 2021
“This merger will combine two of the leaders in the customer experience space into a major unified force for innovation and growth,” said Patrick Dennis, President & CEO of Alvaria. “Our This should be welcome news to enterprise customers worldwide.”. We are so excited to embark on this next stage of our corporate development.”.
TechSee
JULY 31, 2019
Retail innovations like Amazon Go have captured the headlines recently, but over the past few years, Computer Vision applications and technologies have been successfully integrated into the CRM domain, from sales and marketing to customer assistance and retention. This is only the beginning.
Clarabridge
OCTOBER 23, 2015
Moreover, in a highly competitive environment, customer loyalty and customer retention is a key to provide customer care. As it costs 5 times the amount of money to acquire a new customer to retain an old one , customer loyalty is one of the top priorities for telecom brands. Transportation & Logistics.
Expivia
JANUARY 5, 2021
With us today we have Jimmy Budnik, the VP of Customer Care and CRP at Overstock.com. I’m Jimmy Budnik, the VP of customer Care and CRP at Overstock.com. And really early on I was asked to work on reverse Logistics and returns, and that was my first exposure to the customer care team at Overstock.
Expert insights. Personalized for you.
346 
Let's personalize your content