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Talkdesk for Salesforce provides relief and recovery with industry solutions

Talkdesk

Contact center agents and their supervisors have their hands full supporting increased demand and providing the best possible service. Talkdesk offers comprehensive contact center functionality with deep integration with Salesforce Service Cloud and Sales Cloud.

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Pandemic relief and restart industry solutions

Talkdesk

As a cloud-native solution, Talkdesk can stand up secure and dedicated contact centers quickly. Talk to us to scope and activate the Small Business Lending Solution in as little as 24 hours. Learn more about the Small Business Lending Solution. Speed of deployment and security.

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23 Inspiring Women to Watch in 2023

TechSee

She is a visionary leader and change agent with more than 20 years of experience successfully transforming contact center programs, centers, and regions to achieve breakthrough results. With 20 years of contact center experience, she has successfully delivered results in the demanding, fast-paced contact center environment.

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Omnichannel Strategy: How to Identify and Prioritize Customer Channels

Contact Center Pipeline

Last month, we shared insights from industry solutions providers about the top challenges that contact centers face when transitioning their strategy from multichannel to omnichannel, as well as the important first steps to take on your journey.

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Cisco’s Vision at Hannover Messe 2024

Cisco - Contact Center

Between industrial solutions for today and a sustainable foundation for tomorrow, there’s a bridge. As the industrial world converges at Hannover Messe 2024, Cisco is not just a participant but a… Read more on Cisco Blogs

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Verint Helps MSC Industrial Build on Customer Moments of Truth

Verint

One of the leading industrial solutions providers in the United States and a longtime Verint customer, MSC Industrial Supply Co. was interested in how it could improve productivity, enhance the customer experience, and keep operating costs down through a single, unified workforce optimization platform.