Talkdesk
FEBRUARY 10, 2021
Contact center agents and their supervisors have their hands full supporting increased demand and providing the best possible service. We see both of these developments as opportunities to support our customers at this pivotal point in our history. Talkdesk’s solutions allow customers to harness technology to drive progress.”.
Talkdesk
JANUARY 25, 2021
Here’s how: Small Business Lending Solution. The Talkdesk Small Business Lending Solution reduces friction throughout the lending experience with an end-to-end solution for delivering a great customer experience that streamlines the administration of PPP loans by banks, community banks and other financial institutions.
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TechSee
MARCH 7, 2023
Taksina Eammano, EVP & GM Field Service, Salesforce – Taksina is leading the conversation in applying AI and workflow to manage cost and improve field service outcomes while improving customer experience in the SFDC Field Service Customers. We were excited to see her leading the conversation at MCW23 last week.
Contact Center Pipeline
JULY 8, 2015
Last month, we shared insights from industry solutions providers about the top challenges that contact centers face when transitioning their strategy from multichannel to omnichannel, as well as the important first steps to take on your journey.
Verint
SEPTEMBER 8, 2017
One of the leading industrial solutions providers in the United States and a longtime Verint customer, MSC Industrial Supply Co. was interested in how it could improve productivity, enhance the customer experience, and keep operating costs down through a single, unified workforce optimization platform.
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