Talkdesk

FEBRUARY 10, 2021

Two major—and positive—developments around the pandemic have jammed up customer service channels. Contact center agents and their supervisors have their hands full supporting increased demand and providing the best possible service. Talkdesk’s solutions allow customers to harness technology to drive progress.”.

industry solution 80

industry solution Healthcare Contact Center Enterprise 80

TechSee

MARCH 7, 2023

She is a visionary leader and change agent with more than 20 years of experience successfully transforming contact center programs, centers, and regions to achieve breakthrough results. With 20 years of contact center experience, she has successfully delivered results in the demanding, fast-paced contact center environment.

Chief Customer Officer 207

Chief Customer Officer Contact Center Telecommunications Finance 207

Verint

SEPTEMBER 8, 2017

One of the leading industrial solutions providers in the United States and a longtime Verint customer, MSC Industrial Supply Co. was interested in how it could improve productivity, enhance the customer experience, and keep operating costs down through a single, unified workforce optimization platform.

industry solution 27

industry solution Personalization Customer Experience Customer Service 27