Coaching Technical Support Upselling Webinar 
SmartKarrot
DECEMBER 2, 2020
Role: Director of Customer Success Location: Remote, San Francisco, CA, US Organization: Wonderschool As a Director of Customer Success, you will manage, coach, inspire a talented team of technical Onboarders and customer support/success. Your role is a sales and client relationship role, not a technical support role.
CSM Practice
JANUARY 1, 2017
Finally, in my opinion, if you have a TAM (or a higher level of dedicated technical support) you should charge for it. They should upsell seats and service levels. For example, if the team mostly conducted roadmap sessions, we work with marketing to enhance awareness of our roadmap through customer campaigns and webinars.
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SmartKarrot
MAY 25, 2022
Apply here: [link] Role: Director, Customer Success Location: Remote, Los Angeles, CA, US Organization: Pacvue As a Director of Customer Success, you will build, manage, coach, and lead the Customer Success team for Pacvue Advertising. Make customers successful by providing high-quality technical support and service.
NobelBiz
MARCH 23, 2022
Check our webinar session for contact center decision-makers who are exploring the implementation of omnichannel technology in their organizations. Upsell Revenues : Generated by your existing clients who opt for several of your offers or services. Jason Cutter, CEO of Cutter Consulting Group.
Netomi
FEBRUARY 28, 2022
Save your spot for an upcoming webinar this International Women’s Day, on Tuesday, March 8! It’s not the entirety of my team that’s now Customer Love, it’s the people who are the technical support agents.”. Register Now. Alexandra da Silva Rodrigues. Amanda Binns. Anastasia Zdoroviak. Cynthia Del Pozo. Dione Hedgpeth.
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