10 Ways to Go Above and Beyond for Your Employees: Boosting Call Center Motivation and Morale
SharpenCX
JUNE 10, 2021
Start with coaching and training. Create a strategy that sets your agents up for success, and coach them to always improve and reach their personal goals. Use in-line training paired with automation to cut down on the time you spend searching for coaching moments. And, to give your agents actionable feedback backed by context.
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