ChurnZero

MARCH 3, 2020

SaaStr is the largest community of SaaS executives, founders, and entrepreneurs in the world and they are brought together at their flagship event – SaaStr Annual. With 12,500 attendees, 250 speakers, 200 sponsors, their missions is to provide the SaaS community with unparalleled access to the top minds in SaaS.

SaaS 72

SaaS Chief Customer Officer Best practices B2B 72

ChurnZero

MARCH 11, 2020

However, SaaS companies should also be taking advantage of the opportunity to learn from churned (and renewed) customers using similar techniques. This could be someone in marketing, on the executive team, or an outside consultant (shameless plug). Churn destroys SaaS business valuation. What to do about it.

Journey mapping 52

Journey mapping Finance SaaS Consulting 52

ChurnZero

FEBRUARY 25, 2020

Speaker: Amy Mustoe, Principle Consultant and Coach, The Success League . Download this eBook to learn how to sell CS software internally, along with argument positions for each individual executive. Join this webinar to learn: The different types of customer reviews and when to use them. t wears that never gave them the con?dence

Customer retention 59

Customer retention Scripts Sales SaaS 59

NobelBiz

MAY 16, 2023

To be exact, 36% of contact centers currently use any form of cloud technology, including software as a service (Saas), hosted, hybrid, and private cloud. A hosted contact center is a software-as-a-service (SaaS) solution that allows you to outsource your call center operations.

Contact Center 52

Contact Center Customer Service Interactive Voice Response contact center solutions 52

ClientSuccess

MARCH 20, 2018

Executive and Transformational Life Coach. PAXTON COACHING LLC. Customer Success Consultant. eBooks: Ultimate Guide to SaaS Customer Success Metrics. Manager, Customer Success Operations. Monetizing CS at scale achieves best time to value and enables full customer engagement.”. Nora Paxton. Alicja Heyduk.

Coaching 40

Coaching SaaS Engineering Best practices 40

ChurnZero

FEBRUARY 21, 2020

Speaker: Amy Mustoe, Principle Consultant and Coach, The Success League . Download this eBook to learn how to sell CS software internally, along with argument positions for each individual executive. Join this webinar to learn: The different types of customer reviews and when to use them. t wears that never gave them the con?dence

Customer retention 52

Customer retention SaaS Coaching Personalization 52

SmartKarrot

JANUARY 5, 2021

Proclaimed as the Customer Success growth expert, consultant, and thought leader, Lincoln is a customer-centric growth mastermind. His blog is highly credited as one of the richest sources of actionable information and guidance on Customer Success and SaaS growth. Lincoln Murphy. Allison Pickens. Dave Jackson. Jeanne Bliss.

Chief Customer Officer 21

Chief Customer Officer SaaS B2B Consulting 21