Serenova
APRIL 26, 2019
For some technology solutions (customer relationship management (CRM), for example) the cloud is now the de facto standard. Cloud contact centers that rely on market-leading cloud infrastructures like Amazon Web Services (AWS) help ensure your contact center is available when your customers need it—often 24/7.
Serenova
MARCH 1, 2020
Channel Partners Conference and Expo 2020 is only days away, and the Serenova team is ready to network, learn and share insights with thousands of channel professionals March 9 through 12 at the Venetian and Sands Expo in Las Vegas. The post We’ll See You at Channel Partners Conference and Expo 2020 appeared first on Serenova.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
TechSee
AUGUST 14, 2023
In addition, he is also a best-selling author, Forbes contributor, blogger & podcaster, and frequent conference speaker. Adrian’s driving passion is helping create, develop, and grow businesses that take care of their customers in the best way possible and create the great teams that are required to do that.
Serenova
MAY 23, 2019
That was never clearer to me than after the Sirius Decisions Summit, a marketing and sales best practices conference I’ve attended on and off for years. In fact, customer experience was on the main stage for the first time since the conference started. Better Customer Experiences in the Cloud.
Revation Systems
SEPTEMBER 14, 2017
Join Revation Systems , along with leading contact center professionals seeking solutions to today’s challenges, at the ICMI Contact Center Demo Conference on September 25-27 at the Mandalay Bay North Convention Center in Las Vegas, NV. Real-time updated tiles/wallboards.
NobelBiz
OCTOBER 12, 2021
It enables anybody with a suitable VoIP web application to use their browser to make outgoing calls, answer incoming calls, or hold video conferences.) Simplify call administration in contact centers: WebRTC makes it easier to administer the customer interaction management platform. As a result, it is cutting-edge technology.
Serenova
MARCH 7, 2019
If you’re still wondering about cloud versus an on-premises system, then you need to join the Cloud Contact Center Faceoff. The session is hosted by Sheila McGee-Smith, and I’ll join many of my peers to talk about what you’ll need to consider as you embark on looking at new solutions for your contact center.
Expert insights. Personalized for you.
40 
Let's personalize your content