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John Grasso of Windstream on Cloud Contact Center Software

CX Global Media

Because of this growth and potential it was not too surprising to see Windtream’s contact center specialist John Grasso at the PACE Association Conference. Watch John Grasso of Winstream share insight on Cloud Contact Center Software. Cli c k to Tweet. About Windstream.

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Key 2020 Trends: Cloud Contact Centers

Call Experts

Key 2020 Trends: Cloud Contact Centers. Summer Conferences for Medical Professionals and Equipment Providers. Summer HR Conferences. Customer Support and Call Center Conferences 2018. 2018 Conferences for HVAC, Plumbing, and Electrician Specialists. More Blogs Menu. 5 Tips on AI-Powered Phone Lines.

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Cloud Contact Center Best Practices You Should Use In 2022

Playvox

In the last year, contact center teams that have embraced cloud-based solutions have learned some important lessons. Let’s take a look at what our clients around the world, in industries ranging from financial services to online food service delivery, say are the cloud contact center best practices they’ll carry into 2022.

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We’ll See You at Channel Partners Conference and Expo 2020

Serenova

Channel Partners Conference and Expo 2020 is only days away, and the Serenova team is ready to network, learn and share insights with thousands of channel professionals March 9 through 12 at the Venetian and Sands Expo in Las Vegas. The post We’ll See You at Channel Partners Conference and Expo 2020 appeared first on Serenova.

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Beginning to Explore Cloud Contact Center Solutions? Here’s a Good Place to Start

Serenova

For some technology solutions (customer relationship management (CRM), for example) the cloud is now the de facto standard. Cloud contact centers that rely on market-leading cloud infrastructures like Amazon Web Services (AWS) help ensure your contact center is available when your customers need it—often 24/7.

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See You At Customer Contact Week For Discussions, Demos, and Copper Mules

Callminer

To register for the workshop, conference attendees can visit [link] or discuss with conference hosts when you check in. NetLink – 30 Minutes past the hour – The Care Cloud: Contact Center Analytics. Workshop attendees are eligible to win an Amazon Tap! Wednesday 20th & Thursday 21st Demos Demos Everywhere!

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See You At Contact Center Week For Discussions, Demos, and Copper Mules

Callminer

To register for the workshop, conference attendees can visit [link] or discuss with conference hosts when you check in. NetLink – 30 Minutes past the hour – The Care Cloud: Contact Center Analytics. Workshop attendees are eligible to win an Amazon Tap! Wednesday 20th & Thursday 21st Demos Demos Everywhere!