Inbenta

JUNE 30, 2021

Chatbot examples in the travel & leisure industry. Chatbot examples in the utility industry. Chatbot examples in the retail industry. Chatbot examples in the manufacturing industry. Chatbot examples in the healthcare industry. Chatbot examples in the healthcare industry. Contents: Introduction.

Chatbots 105

Chatbots Airlines Healthcare Self service 105

CSM Magazine

FEBRUARY 12, 2024

Virtual Reality (VR) goggles can transport you to these spaces, making you feel like you’re really there. Then, there are AI-driven avatars and chatbots, ready to help anytime, day or night. She excels at consulting businesses on how to leverage SAAS tools to achieve their growth objectives.

Customer Service 52

Customer Service Transportation Chatbots Consulting 52

Creative Virtual

OCTOBER 9, 2020

By Katrin Zieren, Business Development Consultant. So, if you have, for example, a chatbot on your website, users can use the voice capabilities of their mobile device to ask their question. The Virtual Agent for Transport for NSW uses Alexa to let the user know if there are any issues on their commute at that time.

Interactive Voice Response 59

Interactive Voice Response Customer Service Virtual Agent Transportation 59

TechSee

JUNE 25, 2019

A Tata Consultancy Services survey found that 31.7% Customer-facing AI technologies are especially relevant to assisting in customer identification, call classification/routing, chatbots and predictive personalization. In fact, Gartner predicts that by 2020, 85% of all customer interactions will no longer be managed by humans.

Technology 122

Technology Customer Service Gamification Contact Center 122

Creative Virtual

OCTOBER 1, 2019

Chatbots and virtual agents should be integrated with human-assisted channels such as live chat or call back to provide customers with a seamless experience. Other times customers will want to self-serve but then reach a point where they need or want to escalate to a human. This is why your self-service options can’t be standalone tools.

Customer Support 40

Customer Support Virtual Agent Self service Transportation 40

AWS Machine Learning

AUGUST 2, 2023

Prior to joining AWS, he was consulting customers in various industries such as Automotive, Manufacturing, Telecommunications, Media & Entertainment, Retail and Financial Services. Prior to joining AWS, she was also a consultant in various industries such as Transportation Networking, Retail and Financial Services.

Enterprise 71

Enterprise Healthcare APIs Big data 71

REVE Chat Blog

DECEMBER 5, 2019

Some of the successful chatbot examples and case studies implemented by big brands show that customers are willing to interact with bots if done correctly. Hence following a right bot strategy and tailoring your chatbot to meet your use case plays an important role in overall customer experience.

Chatbots 70

Chatbots Real estate Healthcare Banking 70