Inbenta

JUNE 30, 2021

Chatbot examples in the travel & leisure industry. Chatbot examples in the utility industry. Chatbot examples in the retail industry. Chatbot examples in the manufacturing industry. Chatbot examples in the healthcare industry. Chatbot examples in the healthcare industry. Contents: Introduction.

Chatbots 105

Chatbots Airlines Healthcare Self service 105

REVE Chat Blog

DECEMBER 5, 2019

Some of the successful chatbot examples and case studies implemented by big brands show that customers are willing to interact with bots if done correctly. Hence following a right bot strategy and tailoring your chatbot to meet your use case plays an important role in overall customer experience.

Chatbots 70

Chatbots Real estate Healthcare Banking 70

CSM Magazine

FEBRUARY 12, 2024

Virtual Reality (VR) goggles can transport you to these spaces, making you feel like you’re really there. Then, there are AI-driven avatars and chatbots, ready to help anytime, day or night. Take Zendesk, a powerhouse in helping businesses manage customer questions, requests, and feedback.

Customer Service 52

Customer Service Transportation Chatbots Consulting 52

Creative Virtual

OCTOBER 1, 2019

Chatbots and virtual agents should be integrated with human-assisted channels such as live chat or call back to provide customers with a seamless experience. Other times customers will want to self-serve but then reach a point where they need or want to escalate to a human. This is why your self-service options can’t be standalone tools.

Customer Support 40

Customer Support Virtual Agent Self service Transportation 40

Netomi

JANUARY 5, 2022

So much so, we built the best chatbot and AI tool to help automate the low touch, mundane tasks support teams are inundated with. Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

Comm100

AUGUST 23, 2018

Chatbots Automate Exceptional Experiences. When chatbots first started gaining popularity, some thought leaders declared them victims of a classic hype cycle , with many users placing high expectations on technology that was just in its infancy. Chatbots can be used to deliver exceptional customer service in many ways.

Customer Service 40

Customer Service Chatbots Customer centricity Customer Care 40