Call Center call center software Events voip 
Hodusoft
MAY 10, 2024
A Comprehensive Guide to Virtual Call Center and Contact Centers Even though virtual call centers and contact centers have been around for quite some time, they have gained widespread popularity in the last four to five years only. What Are Virtual Call Centers and Contact Centers?
Hodusoft
JULY 19, 2021
Steered at the event by the company’s Co-Founder and Chief Business Development Officer, Kartik Khambhati, HoduSoft. The receipt of the Gartner badge for HoduCC contact and call center software in 2021 is a testimony to HoduSoft’s hawk-like focus on customer journey rather than sign-up success.
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Babelforce
AUGUST 18, 2021
A high percentage of calls blocked over an extended period often suggests one of two things: An over-reliance on phone service as a contact channel An underestimation of probable contact volume, and under-resourcing. How is the percentage of calls blocked calculated? The popular example is a marketing campaign that drives enquiries.).
Dialer 360
JUNE 19, 2018
The idea of working from home or home based call center has picked up popularity in these years. Despite the fact that there are the advantages and disadvantages for this type of call center, the work-at-home model merits genuine consideration. A quiet place, as long as call center is your motive!
NobelBiz
JUNE 26, 2023
Managing a call center goes beyond delivering exceptional customer service. It requires a deep understanding of the importance of call center infrastructure to maintain a seamless operation. With that in mind, let’s take a closer look at the challenges of maintaining and upgrading call center infrastructure.
Hodusoft
MARCH 18, 2019
located in the heart of Ahmedabad city, in India, serves best-in-class VoIP Softwares all over the world. Being one of the leading business communication software providers, the company offers communication software which is robust, flexible, advanced yet affordable. HoduSoft Pvt. Our CBDO Mr. Kartik Khambhati added.
Hodusoft
MARCH 22, 2022
The Call & Contact Center Expo at Las Vegas started with much fanfare, where HoduSoft showcased its innovative unified communications products. The event is one of the world’s premier customer engagement and business intelligence events. The HoduSoft team met, networked and forged new ties while renewing the old ones.
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