TechSee
FEBRUARY 12, 2018
This year’s MWC promises to be a huge event, with 2,300+ exhibitors presenting the latest and greatest in mobile technology to 108,000+ attendees from 208 countries. That’s quite a lot of new ideas, apps, presentations and giveaways to sift through. AR has been especially beneficial in the technical suppor t domain.
TechSee
FEBRUARY 12, 2018
This year’s MWC promises to be a huge event, with 2,300+ exhibitors presenting the latest and greatest in mobile technology to 108,000+ attendees from 208 countries. That’s quite a lot of new ideas, apps, presentations and giveaways to sift through. AR has been especially beneficial in the technical suppor t domain.
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TechSee
NOVEMBER 6, 2018
Augmented Reality remote assistance takes this concept further by using AR and streaming videos to link the contact center and headquarters to the customer’s home or the field where the work is being performed, enabling agents to remotely solve hardware issues – seamlessly bridging the physical and virtual worlds.
OctopusTech
SEPTEMBER 13, 2023
Representatives of call center outsourcing companies use phone calls, live chat, social media channels, and email to communicate with the customers. If you want to improve the quality of your service at lower costs, then outsourcing from a call center company is the right option for you.
IdeasUnlimited
OCTOBER 6, 2020
A good rule of thumb is to always have more online calls than what’s required. Meetings should rarely be ‘presentations’. Our quarantine lifestyle has made face-to-face interactions problematic, but you still need to find ways to show your customers that you care.
Callminer
AUGUST 1, 2017
Before founding Chargeback Gurus , Srii was the co-owner and CEO of InSO International Call Center for 13 years. InsO International changed the call center and customer service arena by pioneering the world’s first hybrid call center solution. This is even more critical for BPOs.
JustCall
AUGUST 10, 2022
Setting up might require technical support. Advanced analytics : The data visualization and analytics feature make it easy to present your team’s results and make real-time decisions. Nextiva has a web app and a mobile app for remote servicing and integrates with business solutions like ServiceNow, Salesforce, and Zendesk.
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