Revation Systems

MAY 28, 2019

Looking to learn more about how your healthcare organization can digitally transform to meet and exceed the shifting expectations of today’s tech-savvy patients? Stop by Booths #28 & 29 to learn how our cloud-based call center solution enables your healthcare organization to transform the way doctors are able to connect with patients.

Healthcare 48

Healthcare call center professionals call center solutions Chatbots 48

TeleDirect

MARCH 1, 2021

Many business analysts tout the cost saving advantages of AI and chatbots. But even as call centers can save up to a quarter of expenses with contact center AI technology, there’s always a point of diminishing return. So, will AI replace call center agents? Maybe someday in the distant future.

Call Center 118

Call Center Business Process Outsourcing call center solutions outsourcing 118

TeleDirect

JULY 1, 2021

From tech-friendly automated support to live agent assistance, we’re the preferred inbound & outbound call center solution for companies across the globe. So, the classic call center functions (for both inbound and outbound platforms) aren’t going away anytime soon. Your business sector.

Call Center 62

Call Center Upselling Healthcare outsourcing 62

TechSee

JUNE 25, 2019

Customer-facing AI technologies are especially relevant to assisting in customer identification, call classification/routing, chatbots and predictive personalization. This is likely one reason why Oracle found that 80% of sales and marketing leaders say they currently use or plan to deploy chatbots in the near future.

Technology 122

Technology Customer Service Gamification Contact Center 122

Revation Systems

MARCH 13, 2018

This spring we’re excited to bring you the most advanced release to-date, which includes chatbot technology and lightweight artificial intelligence (AI). Check out what’s new for spring with these latest updates to LinkLive: Advanced Engagement Technology via Chatbots & AI.

Chatbots 48

Chatbots Banking Contact Center Healthcare 48

OctopusTech

SEPTEMBER 13, 2023

Improves the quality of your services The main benefit of choosing call center solutions is that you get to work with a team of specialized and skilled operators who constantly work on improving the quality of customer support by solving your client’s issues efficiently.

outsourcing 62

outsourcing Call Center Finance Contact Center 62

TechSee

FEBRUARY 19, 2019

The company says it’s all about “conversational convenience” throughout the customer journey, using chatbots and voicebots to guide consumers from online shop window to instant checkout and expedited delivery. That where Infinity Mobile comes in.

Self service 95

Self service Telecommunications Healthcare Analytics 95