article thumbnail

Benefits of a Virtual Assistant in Real Estate

Ansafone

A virtual assistant can be a great asset to any busy real estate agent. A … Benefits of a Virtual Assistant in Real Estate Read More ยป. The post Benefits of a Virtual Assistant in Real Estate appeared first on Ansafone Contact Centers. Doing this on your own can quickly wear down any agent.

article thumbnail

Service Spotlight: Real Results for Real Estate

TeleDirect

Success in real estate depends on a host of factors. Youโ€™ll note that many of the top real estate firms consistently earn high marks for customer service, revenue ranks, market share, and more. If youโ€™re in the real estate industry and currently use BPO services, you already know the tremendous advantage they provide.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

You may also enjoy reduced real estate and facilities costs. If your procurement and vendor management functions are not well equipped to support both the initial outsourcing and ongoing management of an OSP, we highly recommend finding a business partner to help navigate this process.

article thumbnail

The Top Three Vendor Management Priorities Explained

COPC

From pivoting on pay-for-performance metrics and decreasing their real estate footprints to designing new cost structures and doing site reviews virtually, vendor management organizations (VMO) are doing their best to navigate the business effects of COVID-19. Optimizing virtual management and supplier business planning. โ€œThe

article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

You may also enjoy reduced real estate and facilities costs. If your procurement and vendor management functions are not well equipped to support both the initial outsourcing and ongoing management of an OSP, we highly recommend finding a business partner to help navigate this process.

article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

You may also enjoy reduced real estate and facilities costs. If your procurement and vendor management functions are not well equipped to support both the initial outsourcing and ongoing management of an OSP, we highly recommend finding a business partner to help navigate this process.

article thumbnail

How Do Executive Attitudes Influence the Contact Center Agent Experience?

Balto

On the other end of the spectrum, Business Process Outsourcing (BPOs) companies had the highest contact center value perception โ€” and the lowest rates of agent churn. For example, Real Estate had a relatively low rate of churn and high job satisfaction even though it had a lower executive value perception.