Etech GS

JULY 25, 2019

‘Customer is the king’- This was, is, and will always be a true fact! It, often, ends up making marketers scratch their heads to figure out what can satisfy the consumers best. . The thrill and exhilaration after a new purchase don’t last forever, but the way you treat your customers and how you make them feel does.

Brand ambassadors 40

Brand ambassadors Advertising Gamification Entertainment 40

CSM Magazine

APRIL 15, 2021

Here, he kickstarts the road to recovery with three tips on how to turn your agents into brand ambassadors. These are fundamental questions that we set out to explore in our latest Recovery Accelerator Kit EBook , outlining a set of modern tools and templates for winning customer loyalty and growing market share post-COVID.

Brand ambassadors 52

Brand ambassadors Gamification Morale Best practices 52

CSM Magazine

JUNE 10, 2021

The product design team tweaking their models, marketing making changes to their campaigns and logistics altering their delivery practices, all based on customer feedback. To get the first part right, aim to create better customer experiences. Just picture it. The contact centre’s negative image will disappear.

Gamification 105

Gamification Brand ambassadors Analytics Enterprise 105

CSM Magazine

AUGUST 4, 2023

These engaged customers, in turn, share their delightful experiences with friends and family, acting as brand ambassadors and attracting new customers to the coffee shop. This dynamic support system caters to potential customers with questions about products or services, enhancing customer satisfaction.

Brand ambassadors 52

Brand ambassadors Gamification Entertainment Education 52

CSM Magazine

SEPTEMBER 9, 2022

As customer experience management tops the business agenda, the spotlight falls on contact centres and agents take centre stage. Magnus Geverts at Calabrio shares his essential guide to Good Customer Service. Customer service is now a key differentiator in the eyes of consumers and companies alike. About the Author.

Customer Service 52

Customer Service Brand ambassadors Gamification Morale 52

JivoChat

JULY 20, 2021

Are you having trouble retaining customers? It’s a problem for many businesses, especially in competitive markets. People have a lot of options these days, so if you don’t have good customer retention strategies , your business won’t be as stable or profitable. Respond Quickly to Issues. Build a Community Around Your Product.

Customer retention 52

Customer retention Gamification Education Self service 52