future-of-customer-empowerment-community-education Blog Related Topics 
inSided
SEPTEMBER 7, 2022
It's the third post of our Pulse 2022 blog series! First, we covered why community needs a seat at the table and the shared mission between Community and CS. Now, we dive into how community, customer education and predictive analytics fuels customer empowerment.
ChurnZero
NOVEMBER 18, 2021
Customer education is why I live in a jungle. So, how does this relate to customer education? What inspired me to improve my gardening skills is the same catalyst that inspires customer education, and most positive actions: a desire for change. The same principle applies to customer education.
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ChurnZero
NOVEMBER 18, 2021
Customer education is why I live in a jungle. So, how does this relate to customer education? What inspired me to improve my gardening skills is the same catalyst that inspires customer education and most positive action: a desire for change. The same principle applies to customer education.
aircall
OCTOBER 6, 2021
Ensuring that all employees have a clear understanding of your business and their role helps boost productivity and customer satisfaction. Second, they need to know your customers and market positioning more than anyone else. A new hire’s first impressions of your company culture will affect the way they see their future with you.
Callminer
MARCH 6, 2020
Managers play an integral role in ensuring high quality customer service, from hiring and training call center agents to monitoring performance, keeping tabs on vital call center metrics and keeping agents motivated every day. Read on to learn what our experts had to say about the most useful customer service interview questions for managers.
Callminer
MARCH 6, 2020
Managers play an integral role in ensuring high quality customer service, from hiring and training call center agents to monitoring performance, keeping tabs on vital call center metrics and keeping agents motivated every day. Read on to learn what our experts had to say about the most useful customer service interview questions for managers.
Russel Lolacher
OCTOBER 10, 2022
DoingCXRight Website – Contact , Podcast , Blog , Mentorship. She’s the Vice President of Marketing agent and customer experience at live ops Inc, founder and host of the doing CX right podcast. Let’s call this customer experience Professionals Association. WORKING FROM HOME. Forbes article. BBC article.
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