aircall

APRIL 16, 2021

SaaS software, also known as cloud-based software, has now gone mainstream, making it easy for teams to leverage all the software programs they need to work collaboratively, wherever they are. Let’s look specifically at how SaaS software can help sync your sales and support teams so they work together in perfect harmony.

SaaS 62

SaaS Sales Coaching APIs 62

ChurnZero

JULY 22, 2022

The webinar’s Q&A session covered popular onboarding questions in SaaS like how long it should take a customer to reach first value, what should you do when a customer disengages, and how to hold customers accountable at scale. When we talk about metrics and data, that’s what you need to look at. A: Again, it depends.

Gamification 98

Gamification Accountability B2B Enterprise 98

Comm100

SEPTEMBER 22, 2016

How to Revolutionize Customer Employee Engagement with Big Data and Gamification by Rajat Paharia. focuses on how to use big data and gamification to engage your customers more than ever before. Price and Jaffe promote the practice of using the right metrics to identify company points of weaknesses.

Customer Service 71

Customer Service Gamification Consulting Consulting 71

ProProfs Blog

JUNE 30, 2020

How to Revolutionize Customer Employee Engagement with Big Data and Gamification. In a survey, 47% of business owners expressed how customer satisfaction is an important metric to measure success. The SaaS Sales Method for Customer Success and Account Managers. Loyalty 3.0: Author: Rajat Paharia.

Customer Service 128

Customer Service Chief Customer Officer Customer centricity Marketing 128