CSM Magazine
AUGUST 5, 2020
In fact, by implementing the latest self-service options such as chatbots and AI assistants, local governments can expect to see deflection rates between 30% and 70%. They are fast and accurate – thanks to AI’s power to capture, sift through and analyse practically unlimited amounts of data. AI to the rescue in 7 ways.
CSM Magazine
JANUARY 12, 2021
Select the right data – AI tools such as bots, chatbots and digital assistants are only as good as the data used to train them. Next, focus on collecting representative data samples. AI-driven solutions such as chatbots and digital assistants empower agents to provide a faster and more accurate service to customers.
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CSM Magazine
JUNE 17, 2020
Amer Mohammed, Chief Digital Officer at Coop Sweden concluded: “Cooper is so much more than a simple Chatbot. This means that ultimately, the virtual assistant will be available on web, mobile app, messaging services, telephone and smart speakers.
C3Centricity
SEPTEMBER 24, 2017
How many manufacturers will survive as the market for personalised road transport collapses? As people move from ownership to rental, and from self-drive to driven, the industry will need to move into alternative modes of transport to make up the shortfall in their businesses. Make sure that’s what you offer!
AWS Machine Learning
OCTOBER 6, 2023
The applications also extend into retail, where they can enhance customer experiences through dynamic chatbots and AI assistants, and into digital marketing, where they can organize customer feedback and recommend products based on descriptions and purchase behaviors.
AWS Machine Learning
AUGUST 2, 2023
About the Authors Charalampos Grouzakis is a Data Scientist within AWS Professional Services. He has over 11 years of experience in developing and leading data science, machine learning, and big data initiatives. Her skills and areas of expertise include data science, machine learning, and big data.
AWS Machine Learning
JANUARY 26, 2024
Conversely, the data in your model may be extremely sensitive and highly regulated, so deviation from AWS Key Management Service (AWS KMS) customer managed key (CMK) rotation and use of AWS Network Firewall to help enforce Transport Layer Security (TLS) for ingress and egress traffic to protect against data exfiltration may be an unacceptable risk.
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