Best practices Employee engagement Feedback Workshop 
Callminer
MAY 27, 2020
Maximizing the value your employees derive from their roles within your organization on a daily basis – satisfaction, engagement , accomplishment, community and more – has the potential to build loyalty among your workforce in ways higher wages never could AND benefit your business’s bottom line. Keep employee data analysis consistent.
Fonolo
JANUARY 31, 2023
Read on for our complete guide, where we’ll explore all the best practices. Call center training is important because it’s part of your customer service plan – and part of a strong employee engagement plan. Include workshops and group activities as much as possible! What is Call Center Training?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
JustCall
MARCH 7, 2023
With this trend, managing a hybrid workforce can be difficult since it entails dealing with a broad group of employees with varying requirements and interests. This is why a hybrid workforce playbook is essential, as it gives a clear set of principles and best practices for efficiently managing remote and in-office personnel.
Anexa BPO
NOVEMBER 6, 2022
It’s a place for businesses to showcase their products and services, network with industry professionals, and learn about the latest trends and best practices in the field. Attendees had the opportunity to learn about topics such as customer journey mapping, employee engagement, and social media strategy, among others.
Fonolo
AUGUST 24, 2021
High employee turnover. It also impacts employee engagement and retention. Did you know that 58% of employees who have quit their jobs cited negative office politics as a reason ? Contrarily, 58% of employees said they would stay working for a company with a lower salary if they had a great boss.
Taylor Reach Group
MARCH 20, 2020
Yet not dealing with mental health concerns are bad for business, not just in terms of absenteeism, but also in terms of reduced employee engagement and reduced productivity. Investing in supporting our employees who struggle with mental health makes good business sense.
NobelBiz
APRIL 18, 2023
The customer satisfaction score aims to get feedback on specific topics such as products or services, quality of interactions with call center agents or after-sales support, purchase procedures, customer experience impression, etc. You can learn more about call center gamification in this workshop episode.
Expert insights. Personalized for you.
254 
Let's personalize your content