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Why should your business monitor and test your calls?

Spearline

While MOS is, essentially, an assumption based on network characteristics, a recording of a test call allows you to generate an International Telecommunication Union (ITU) industry standard PESQ (perceptual evaluation of speech quality) score, which is an objective score of audio quality.

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Proactively supporting our customers during unprecedented times.

Spearline

We have been highly successful in helping our customers ensure their telecommunications networks connect them with their markets and support good business conversations. With an accumulated body of data for each country, for both toll and toll-free services, your service performance can be objectively benchmarked. New to Spearline?

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Stay Proactive With Spearline.

Spearline

Telecommunications professionals have a strong respect for the complexity of network services used around the globe. With an accumulated body of data for each country, for both toll and toll-free services, your service performance can be objectively benchmarked.

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Why the world’s leading brands are prioritizing in-country number testing?

Spearline

The test calls are recorded, and the audio quality is measured using the industry-standard Perceptual Evaluation of Speech Quality (ITU P.862 Monitor the performance of your entire telecommunications infrastructure and benchmark your performance against others in your industry using our advanced reporting features.

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Proactively monitor your numbers across the US and Canada with Voice Assure Interstate

Spearline

While MOS is, essentially, an assumption based on network characteristics, a recording of a test call allows you to generate an International Telecommunication Union (ITU) industry standard PESQ (perceptual evaluation of speech quality) score, which is an objective score of audio quality. About Spearline.

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Understanding PESQ

Spearline

This objective and recognized industry-standard audio quality measure takes into consideration characteristics such as: - Audio sharpness. Spearline's platform proactively tests inbound telecommunications services, as well as dial-out. And what does PESQ stand for? PESQ stands for Perceptual Evaluation of Speech Quality.

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It's time to test your global contact numbers with Spearline.

Spearline

Our platform generates an International Telecommunication Union (ITU) industry-standard PESQ (perceptual evaluation of speech quality) score, which is an objective score of audio quality rather than the subjective MOS scoring. There are many companies that provide tools to measure audio quality.