Comm100

DECEMBER 7, 2021

If you’re reading this blog, you’ve likely learned of the benefits of chatbots and now need to choose the best chatbot for your school. (If If you’re still unsure, take a look at the cost-savings of chatbots with this Chatbot ROI Calculator.). If you’d like to go into more detail download this free chatbot guide.

Chatbots 52

Chatbots Wait times Education Benchmark 52

Comm100

MARCH 7, 2019

Chatbots have quickly moved from lofty vision to technological reality. In fact, 61% of consumers think that chatbots are the future of customer service. However, as chatbot technology has advanced and become more nuanced, gaps still remain between the promise of value and its actual delivery. Reserve my seat.

Chatbots 55

Chatbots Scripts Technology Benchmark 55

Comm100

MARCH 7, 2019

Chatbots have quickly moved from lofty vision to technological reality. In fact, 61% of consumers think that chatbots are the future of customer service. However, as chatbot technology has advanced and become more nuanced, gaps still remain between the promise of value and its actual delivery. Reserve my seat.

Chatbots 40

Chatbots Scripts Technology Benchmark 40

Dialer 360

MAY 3, 2023

Sales targets are the lifeblood of any call center, as they serve as a benchmark for measuring the performance and success of the company. Improve Call Scripts Call scripts play a crucial role in achieving sales targets in a call center.

Call Center 26

Call Center Sales Abandon rate Scripts 26

JivoChat

MARCH 25, 2021

70% of customers prefer human chat agents to AI or chatbots. 29% of live chat users hate scripted responses. Connect your live chat tool with your CRM so your sales team can follow up with each new lead, and quickly access chat histories in the future. More than 41% of customers expect a live chat window on your website.

Wait times 52

Wait times Sales Scripts B2B 52

JivoChat

MARCH 25, 2021

70% of customers prefer human chat agents to AI or chatbots. 29% of live chat users hate scripted responses. Connect your live chat tool with your CRM so your sales team can follow up with each new lead, and quickly access chat histories in the future. More than 41% of customers expect a live chat window on your website.

Wait times 52

Wait times Sales Scripts B2B 52

Comm100

JULY 30, 2019

Negative public experiences with AI, like chatbot fails , are often cited as a proof point that AI is a “risky” technology to take on for a business, but this could not be farther from the truth. The number one reason for “chatbot” fails is lack of testing. How will you build it? How do you decide? How will you test it?

Chatbots 40

Chatbots Morale Feedback Benchmark 40