Allied Irish Banks and Deutsche Telekom pioneer voice biometrics to ease customer effort
Nuance
JULY 24, 2019
The easier it is to interact with your brand, the more likely your customers are to stay long-term. But what could be more frictionful (if that’s a word) than calling an IVR and having to answer a multitude of security questions? This is a summary. Visit Nuance's What's next blog to see the full content.
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