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QCS Launches Telemarketing Services Solution for the SMB Market

Quality Contact Solutions

QCS SMB will focus on serving the unique needs of small and medium business by offering an elastic pool of agents to handle both inbound and outbound programs with an emphasis on lead generation, lead qualification, data enhancement and other business to business sales support functions. Marie is responsible for client services for QCS SMB.

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Why Many Florida-Based Companies are Outsourcing Telemarketing

Anexa BPO

This is why many companies of all structures, including B2B and B2C, require business process outsourcing (BPO) – and more specifically, telemarketing services. Online offers various methods of targeting specific groups to encourage conversions. What is Telemarketing? However, telemarketing stands firm.

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10 Qualities Great Sales Leaders Have in Common

Quality Contact Solutions

Sales leaders are one of the most critical assets to your company. Their decisions are directly responsible for how sales reps contribute to the company’s growth or lack thereof. But what makes sales leaders great? Here are 10 qualities that great sales leaders have in common.

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This Is Why You Need To Outsource Your Inbound Call Center

Quality Contact Solutions

A customer expectations report published by Salesforce.com found that the effect of a single bad experience or missed customer expectation goes far beyond just a lost sale. With the average tenure of our sales agents of nearly eight years, our frontlines are seasoned B2B telemarketing pros. Business to Consumer (B2C).

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This Is Why You Need To Outsource Your Inbound Call Center

Quality Contact Solutions

A customer expectations report published by Salesforce.com found that the effect of a single bad experience or missed customer expectation goes far beyond just a lost sale. With the average tenure of our sales agents of nearly eight years, our frontlines are seasoned B2B telemarketing pros. Business to Consumer (B2C).

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What kind of outbound dialer is right for you?

Talkdesk

Good use cases for Preview Dialing include luxury sales, complex clinical calls or any interaction that may take some time or require a higher level of service. These systems are also well-suited in Business to Consumer (B2C) scenarios where sensitivity to call abandons is more important than high call volume.

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10 Best Practices for Delivering Virtual Training

Quality Contact Solutions

It’s also a safe place for those who don’t feel comfortable asking questions in front of a group to reach out with questions wi thout interrupting the group. Screen & Audio Share – The traditional training environment allows new employees to see and hear existing employees conduct their routine activities in real life.