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Contact Center Technologies 2017: find out what 23 experts say

RichCall

With the rise of technology that allows better customer service, customers are becoming more demanding – that’s why to satisfy and retain them, you need to develop your contact center in accordance with the worldwide trends. Contact Center and CX Research and Reports. of companies. omnichannel.

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Women of Influence: The Top 25 Innovative CX Leaders

Netomi

Alexandra da Silva Rodrigues – Strategical Advisor for Global Contact Centers, Radisson Hotel Group. Alexandra has more than 20 years of professional experience in Customer Care, Contact Centers and Customer Experience. ” . “As Connect with Kellie .

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Twenty Three Influencers in Field Service Management to Follow in 2023

TechSee

Most field service departments operate in a highly competitive and customer-centric marketplace. Over the past two decades, he has led integration and transformation efforts with ACGs Contact Centers and Field Operations. Philips partners closely with their customers to transform healthcare delivery.