Beyond Philosophy

NOVEMBER 28, 2017

Since 2005, over 50,000 respondents, in 49 countries and multiple b2b and b2c industries have participated in research incorporating the Hierarchy model emotions. In this post, we are addressing the perceived value influence of emotions and memory on b2b and b2c customers. Some additional stats: We have asked approximately 4.5

B2C 207

B2C Banking B2B Customer advocacy 207

JustCall

APRIL 5, 2023

The need for customer success management is fairly new and fast becoming pertinent. With an increasing number of B2B and B2C companies switching to subscription-based models, businesses are facing new challenges. Traditional customer support models will not cut it.

Management 52

Management CRM Analytics Customer retention 52

Influitive

AUGUST 3, 2015

The days of social media being a B2C-only marketing tool are long gone. The best way to show ROI is to create case studies showcasing how your advocates are using your products to succeed. Here are four ways advocate marketing can generate powerful social proof to persuade more buyers to choose your brand.

B2B 66

B2B Marketing B2C Education 66

SmartKarrot

OCTOBER 12, 2022

Additionally, customers who are pleased and satisfied with your offerings are a powerful force behind the expansion of your company. It may appear that this only applies to B2C companies that conduct direct sales to customers. After excellent CX comes customer advocacy. However, it also applies to B2B businesses.

B2B 10

B2B Accountability Brand ambassadors Customer advocacy 10